*Please note: These instructions are provided for those who have linked their NSW Drivers licence to a Service NSW Account. If you have not linked your licence to your Service NSW Account, you will need to create a Service NSW Account & link to your NSW drivers licence before continuing, or attend a Service NSW Centre to obtain a copy.
Using a Mobile Device:
1. Open Service NSW App & sign in
2. Scroll down and select “Fines and Demerits”
3. Locate and open “Demerits” tab across top
4. Review Terms & Conditions and press “accept”
5. Scroll to bottom of page, you will be able to purchase a driving record. An ‘Online Driving Record’ is sufficient for our purposes in most cases (we will notify you if a Certified Driving Record is required)
6. Select “Online Driving Record”
7. Press “Order Online”
8.Fill in your email address and password
9. Review and agree to Terms and Conditions and press “Next”
10. Review the details provided & ensure these are correct. If correct, press “Submit”
11. You will now be redirected to a payment page to process your payment.
Once completed and your payment has been processed, a receipt will be forwarded to you, and you will be able to immediately download your driving record.
Using a computer:
1. Open the following link in your web browser: https://www.service.nsw.gov.au/transaction/request-driving-record
2. Select “order online”
3. Fill in your email and password
4. Review & agree to Terms & Conditions and click “Next”
5. Review the details provided & ensure correct. Press “Submit”
6. You will now be taken to a payment page to process your payment.
Once completed and your payment has been processed, a receipt will be forwarded to you, and you will be able to immediately download your driving record.
Please download/save this document and forward to us via email, or bring a printed copy to us.
If you have problems accessing your online driving record, we request you contact Service NSW or attend a Service Centre to obtain a copy.